Sometimes a screenshot might be needed to help you resolve an issue you're having. To capture a screenshot, follow the steps below.

To take a screenshot on a Chromebook:

1. View the site you're experiencing difficulty with.
2. Press Ctrl + . (For non-Chrome OS keyboards, press Ctrl + F5.)

   Your screenshot is saved as a PNG file in your "Downloads" folder.

3. To take a partial screenshot, press Ctrl + Shift +  and drag the mouse over the area you want to capture.