October 29, 2024

We have discovered a bug related to entering Report Card comments, which we have reported to Focus.

Bug:  Through extensive testing, we have identified an issue where logging out of Focus from the Report Card Comment Screen results in the deletion of Report Card comments.

Workaround:  Follow the steps below that show how to return to the Focus Home Screen before logging out of Focus.

1. When you go to Final Grades, Report Card Comments

2.  Enter your comments in the Longer Comments text box and click Save in the top right hand corner, often.

3.  DO NOT click the EXIT in the bottom left hand corner of the screen (if you do, you will lose your comments, aka the "bug").

Note: If you are done with entering comments, do not let Google Chrome sit on the Report Card Comment Screen (if your laptop goes to sleep and it is left on the comment screen, you will lose your comments, aka the "bug")

4.  After entering comments and saving, you need to click on the "U" in the top left hand corner to return to your Focus Home Screen and then you can exit Focus (the exit/logout arrow in the bottom left hand corner of the screen).