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The Upper St. Clair School District, including the Technology Department, will be closed for Winter Break starting on December 23, 2024, at 12 PM.

Responses to support tickets will be delayed until the District reopens on January 5, 2026.

New issues submitted during Winter Break will be addressed as soon as possible upon our return to work.

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Home > Audio / Visual Equipment > ActivPanels > How to enable activhardwareservice if you cannot interact with your board
How to enable activhardwareservice if you cannot interact with your board
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If your Promethean panel or Promethean board are not interacting, please follow these steps to enable activhardwareservice:

 

Go to System Preferences and select Security & Privacy.

Click the Privacy tab.  Click the lock to make changes.

  • Select Accessibility.
    • Find activhardwareservice in the list and check the box to enable it.
  • Select Input Monitoring.
    • Find activhardwareservice in the list and check the box to enable it.

Click the lock to apply changes.

 

 

 

 

 

Note that if calibration is "off" then your computer display settings are likely the problem.  See this KB article for help.

 

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