If you are having difficulty connecting to your ActivPanel via the ScreenShare App, clearing the ScreenShare cache may help resolve the issue. To clear the cache on the ScreenShare app, follow the steps below: 1. On your ActivPanel, locate the "Settings" in your Locker 2. Select "Apps" 3. Select "App Info" 4…
If your Promethean panel or Promethean board are not interacting, please follow these steps to enable activhardwareservice : Go to System Preferences and select Security & Privacy . Click the Privacy tab. Click the lock to make changes. * Select Accessibility . Find activhardwareservice in the li…
A teacher must first launch Screen Share on the ActivPanel. If you have an AP5 version of the ActivPanel, on your OPS select Screen Share. If you have an AP7 version of the ActivPanel, select the Promethean Fire Button on the center console and select Screen Share The first time you ope…