Quick WiFi Fixes for Your Chromebook
If you're having WiFi trouble on your Chromebook, you don't need to leave your room to "catch" the WiFi. One thing to remember is to always close your Chromebook screen when moving to a different room. This helps it connect to the new WiFi more quickly. If you're having WiFi problems, follow the steps below to fi…
Enabling Require Password When Your Chromebook Wakes From Sleep
Click the clock on the bottom right of your system tray, then click on the gear icon to go to the Chromebook settings. Once in ChromOS settings click on "Security and Privacy" then "Lock screen and sign-in" You may be asked to enter your password Toggle the "Show lock screen when waiting from s…
Using Guest Mode on a Chromebook
If Guest Mode has been enabled on your Chromebook, you will be able to access the Chrome browser on your Chromebook without using your SSO credentials to log in. Please note that if you are using Guest Mode that your bookmarks are not available, and anything you save to the local drive will be immediately erase…
Getting Started with Securly Classroom
Teachers can use Securly Classroom to view and manage students' Chromebooks while they are in your classroom. Please note the Securly Classroom only works within the Chrome browser on a student Chromebook . Android Apps, which are typically the tablet Apps, are not able to be controlled or viewed using Securly C…
Making the stylus toolbar appear in the shelf on your Chromebook
1. Select the "System Tray" in the lower right corner of the Chromebook screen. 2. Select "Settings" i.e. the cogwheel. 3. Select "Device" 4. Select "Stylus" 5. Make sure the "Show stylus tools on the shelf" enabled 6. If you would like to change your default note-taking App to Squid, select…
How to Check the Battery Health of a Chromebook
Step 1: Charge the Chromebook to at least 50% Step 2: Press Ctrl + Alt + t Step 3: In the window that pops up, type battery_test Step 4: Press Enter on the keyboard Step 5: Wait 5 Minutes Step 6: Give your support agent the Battery Health percentage and the Battery Discharged percentage…
Clearing the Chrome History on a Chromebook
1. Launch Chrome 2. Select the three dots in the upper right corner of Chrome 3. Select "History" then on the extended menu select "History" again. You can also hold down the <ctrl> and H keys to select History 4. Select "Clear browsing data" 5. On the "Clear browsing data" screen, verify that…
Updating the Chrome OS on your Chromebook
1. Select the System Tray and select Settings. 2. Select "About Chrome OS" in the lower-left corner. 3. Select the "Check for updates" button. 4. If the Chrome OS is up-to-date, you will will see the the screen below. There's nothing more that you need to do! 5. If your Chrome OS is o…
Verifying that your Microphone and Camera are enabled for Google Meet on a Chromebook
1. Launch Chrome 2. Select the three dots in the upper right corner of Chrome 3. Select "Settings" 4. Select "Site Settings" 5. Scroll down to "Permissions". We will be looking at the "meet.google.com" permissions as well as the "Camera" and "Microphone" permissions. 6. Select "meet.goog…
Performing a Chromebook Hard Reset
To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. To perform a hard reset on your Chromebook, follow the steps below: 1. Save and close all application windows such as Chrome browser. 2. Power off your Chromebook by either holding down the power button…
