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Home > Software & Services > Canvas > Allowing Cross-Website Tracking in the Canvas App to Fix Images Not Loading
Allowing Cross-Website Tracking in the Canvas App to Fix Images Not Loading
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If your iPad is having trouble displaying images in the Canvas iPadOS App, please follow the instructions below to allow cross-website tracking

 

1.  Tap the "Settings" App

 

2.  In the "Settings" App, locate the Canvas App Settings, labeled "Student".  The setting is typically near the bottom of the "Settings" App

 

 

3.  On the right side of the Student settings, tap on the "Allow Cross-Website Tracking" to enable this setting.  Like the picture below, if the slider is green, it is enabled.

 

 

 

The whole process is demonstrated below:

 

 

 

 

 

 

 

 

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