How to force quit an iPad App
1. Double-tap the home button 2. When the App Switcher screen appears, select the App you want to force quit and swipe up. The process is demonstrated below.
Allowing Cross-Website Tracking in the Canvas App to Fix Images Not Loading
If your iPad is having trouble displaying images in the Canvas iPadOS App, please follow the instructions below to allow cross-website tracking 1. Tap the "Settings" App 2. In the "Settings" App, locate the Canvas App Settings, labeled "Student". The setting is typically near the bottom of the "Settings" A…
Updating to iPadOS 14
Below are the steps for updating your iPad to iPadOS 14 as well as steps changing three settings that you must change to have your iPad work well with Canvas. This iPadOS update can take 30 - 45 minutes or longer, so please do not try to perform this update during class time. Please make sure that your iPad is …
Updating to the latest iPadOS on your iPad
Before you perform the iOS update, please make sure that you know your Apple ID and Apple ID Password. You may be asked for your Apple ID Credentials when setting up your iPad after the iPadOS update. Your Apple ID Username is your SSO username and your Apple ID Password is your SSO password. Check if you need to…
Clearing the Safari History and Website Data on an iPad
To clear Safari History and Website Data on an iOS device, go to: Settings > Safari > Clear History and Website Data
Canvas Authentication Error on iPad
There is a bug in the current version of the Canvas Student iOS app (v6.6.2). Some users may receive the following authentication error when trying to access content: The canvas support team is working on a permanent fix to be released in a future app update. In the meantime, if you are experiencing this iss…
Print From Your iOS Device (iPhone, iPad) using PaperCut Mobility Print
These instructions explain how to print to district printers using your iPhone or iPad. Mobility Print uses Apple AirPrint to process print jobs. Make sure that your iOS device is connected to a district Wi-Fi network prior to attempting to print. Print with AirPrint * Open the app you want to print from. * To…
Using Multi-Tasking on your iPad
On iPad, you can use Multitasking to work with two apps at the same time, answer emails while watching a video, switch apps using gestures, and more. Use Multitasking gestures Use Multitasking gestures on your iPad to quickly return to the Home screen, see the app switcher, or switch to another app. Here's how: *…
Enable Cross-Site Tracking on iPads
On your iPad you must change three settings so that images will appear properly in Canvas. The whole process is outlined below followed by step-by-step instructions: 1. Tap the Canvas Student App or Canvas Teacher App and make sure you are logged in. If you have not launched the App, the setting you need …
