How to force quit an iPad App
1. Double-tap the home button 2. When the App Switcher screen appears, select the App you want to force quit and swipe up. The process is demonstrated below.
Signing Out of iCloud on an iPad
To sign out of iCloud on your iPad: Go to Settings > Your Name. Scroll down to the bottom. Tap Sign Out. Enter your Apple ID password and tap Turn Off. When prompted to "Keep a copy of your data on this iPad" toggle all settings off. Tap Sign Out. Tap Sign Out again to confirm that you want to sign out of iC…
Allowing Cross-Website Tracking in the Canvas App to Fix Images Not Loading
If your iPad is having trouble displaying images in the Canvas iPadOS App, please follow the instructions below to allow cross-website tracking 1. Tap the "Settings" App 2. In the "Settings" App, locate the Canvas App Settings, labeled "Student". The setting is typically near the bottom of the "Settings" A…
Updating to the latest iPadOS on your iPad
Before you perform the iOS update, please make sure that you know your Apple ID and Apple ID Password. You may be asked for your Apple ID Credentials when setting up your iPad after the iPadOS update. Your Apple ID Username is your SSO username and your Apple ID Password is your SSO password. Check if you need to…
Restoring your iPad from an iCloud backup
This article will walk you through the steps to restore your iPad from an iCloud backup. 1. Turn your iPad on by pressing the power button in the top right corner of the iPad. Please note that if the iPad does not turn on, it may need to be charged before you can set it up. 2. At the "Hello" screen press the…
Clearing the Safari History and Website Data on an iPad
To clear Safari History and Website Data on an iOS device, go to: Settings > Safari > Clear History and Website Data
Backing up your iPad to iCloud
The best way to ensure that most of the data on your iPad is safe and backed up is to set your iPad to be backed up to iCloud. The whole process is outlined below followed by step-by-step instructions: 1. Make sure you are connected to a Wi-Fi network 2. Tap Settings 3. Tap [Your Name] > iCloud …
Setting up Google Auto-Backup in PDF Format in Notability
Setting up Auto-Backup in PDF format to Google Drive To set up your Auto-Backup to Google Drive backup using the PDF format, please launch Notability , then follow the steps below: * Tap gear icon in the bottom left library toolbar. * Tap Auto-backup. * Tap on Google Drive. * If prompted to do so, enter the log…
Getting to know your iPad
This knowledgebase article will describe some of the physical features of your iPad. Because of the differences between iPad models, your iPad might not look exactly like the pictures below, but the location and name of the item will be the same. Your iPad has a black or red case on it that opens up from the ri…
Canvas Authentication Error on iPad
There is a bug in the current version of the Canvas Student iOS app (v6.6.2). Some users may receive the following authentication error when trying to access content: The canvas support team is working on a permanent fix to be released in a future app update. In the meantime, if you are experiencing this iss…
