You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from call park tag

Using Call Park

Call Park is a feature that allows members to place a call on hold so that another member can pick up that call without going through the transfer process. Call Pickup groups are set up by the Technology Department. To utilize the park feature of the Avaya Cloud Office phone system, you must first be assigned to a…

Call Queues

Avaya Cloud Office uses call queues for specific extensions through the school district. Call queues are typically used for building main office extensions and other scenarios where more than one person is responsible for answering calls for that extension. From the caller's perspective * Users will be greeted b…

scroll to top icon